Shipping Policy

At Sunahra, we are committed to delivering your jewelry safely and promptly.

Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

• Standard Delivery: 3–7 business days across India.

• Delivery timelines may vary depending on your location and courier availability.

Shipping Charges

• Free Shipping on all prepaid orders.

• Cash on Delivery (COD) charges, if applicable, will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your package in real time.

Delivery Delays

While we strive to deliver within the estimated timeframe, unforeseen circumstances such as weather conditions, courier delays, or regional restrictions may occasionally affect delivery schedules.

Incorrect Address

Please ensure your shipping address and contact details are accurate. Sunahra is not responsible for delays or failed deliveries due to incorrect information provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 48 hours of delivery so we can assist you promptly.

For any shipping-related queries, feel free to contact our customer support team. We are always happy to help.

Thank you for choosing Sunahra.